Who can I contact if there’s an issue with my order?

We are available for phone calls, text messages and WhatsApp on +254795709949 between 9am and 5pm on weekdays, and 9am-4pm on Saturday.
You can also send us an email on hello@shopsiristudio.com

Can I exchange or return my order if it doesn't fit?

Purchases can be exchanged or returned for a store credit. We do not offer refunds. By placing the order, you accept these terms.

I’m in between sizes. Which size should I buy?

Refer to our size guide. For stretchy garments, pick one your smaller size. For non stretchy garments, pick the larger size and have us adjust it to fit. Please refer to each product description or contact our customer service team if unsure of what size to select.

Do you deliver?

Yes we work with local courier services to deliver all over Kenya and we ship internationally through DHL.
For Nairobi deliveries, we use a ‘bodaboda’ and the charge is based on your location. We use Fargo courier for outside Nairobi.
The exact charges will be communicated to you at the time of making the purchase. When will I receive my order?
All orders will be dispatched within 2 days. If you need your order urgently, let us know through our customer service number, +254795709949 or email hello@shopsiristudio.com

Where is your shop?

Adlife Plaza, on Ring road Kilimani, near Yaya center. 2nd floor, Siri Studio.